This website is operated by The BIG Network Limited, trading as the Brain Injury Group, under the laws of England and Wales. We take your privacy seriously and treat personal data with respect. This policy outlines the way we collect data about you and how we use it.
All data captured through the website, by phone or email will be used and held in accordance with current data protection laws in the UK. By disclosing your personal information you are consenting to the collection, storage and processing of this information by The Big Network Limited, in accordance with this policy and our Terms and Conditions. This information will be stored in electronic and/or hard copy form.
In order to improve our website, service and offerings to you and our other clients, we collect information via this website and other contact with you. For example, we may retain a record of your name, address, e-mail address, telephone number, IP address and other information that you provide.
We collect information from visitors to the website who are seeking legal or other advice from member firms, or who wish to receive general information about brain injury or specific information about our training programme.
Use of personal information
We process personal information for the purposes of:
- Providing information about our services, events and other matters we think you might be interested in
- Dealing with specific requests for advice and information
- Carrying out marketing activity
Disclosure of data
As part of our service, and only with your express agreement, we may pass on some of your personal data to appropriate members of the Brain Injury Group for the purposes of offering advice on the understanding that they will keep it confidential and abide by the provisions of current data protection laws.
We will not release your information to any other third party for them to use for their own direct marketing purposes unless you have requested us to do so.
Storage of personal information
If you contact us requesting advice from one of our member firms, we will retain basic personal data (name and contact details) for no more than three years.
The information we use for marketing purposes will be retained until you tell us that you no longer wish to receive information from us. Please contact us at email@example.com, or use the ‘unsubscribe’ option which is included on each marketing email.
We use a global marketing platform to manage marketing communications relating to events, newsletters etc., therefore the processing of data may take place outside the European Economic Area in respect of that. Your data will, however, always be held securely and the platform is compliant with the requirements of UK data protection legislation.
You have the right to view any personal data (as defined in current data protection legislation) that we have retained regarding you and to have it corrected if necessary, or deleted. If you wish to see this information, please submit your written request to our registered office, marked for the attention of Sally Dunscombe, Director.
You have the right to request that we do not use your information for marketing purposes. Please contact us at firstname.lastname@example.org, or use the ‘unsubscribe’ option which is included on all marketing emails.
We keep this policy under review and will update it from time to time. This policy was last updated in May 2018.