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Terms And Conditions

Terms And Conditions

This website is owned and operated by The BIG Network Limited, trading as the Brain Injury Group (“BIG”), under the laws of England and Wales (the “Website”). By accessing the site, you agreed to be bound by the terms and conditions set out below. If you object to any of the terms and conditions, you should leave the Website immediately without making use of any of the services provided.

Access to the Website is permitted on a temporary basis and BIG reserves the right to withdraw or amend the service provided on the Website without notice. BIG will not be liable if for any reason the Website is not available at any time or for any period. From time to time, BIG may restrict access to some parts of the Website, or the entire Website, if required. BIG aims and makes every reasonable attempt to update the Website regularly and may change the content (including information about services offered) at any time. BIG may therefore have to suspend access to the Website, or close it if necessary. Any of the material on the Website may be out of date at any given time and BIG is under no obligation to update such material.

Where BIG publishes and controls information on the Website, it will use reasonable endeavors to correct errors or omissions as quickly as practicable after being notified of them. However, because of the complex technology that is required in operating the Website, there may be times when obvious errors occur. For example, this may result in a service description, price or other details displayed being incorrect. BIG endeavors to ensure, but cannot guarantee, that any information provided on the Website is accurate. This information does not form part of your agreement and is provided solely as additional background content. Any contact of the Website is relating to the law and legal developments under English law (unless otherwise expressly stated) and is intended to provide general legal guidance only and should not be regarded as a substitute for taking legal advice. BIG will not be held liable in any way whatsoever for any inaccuracy, misunderstanding or expectation drawn from this content.

BIG does not provide any warranty in relation to the materials contained on the Website. To the extent permitted by law, BIG expressly excludes all conditions, warranties and other terms which might otherwise be implied by statute or common law and any liability for direct, indirect or consequential loss or damage incurred by a user in connection with the Website or in connection with the use, inability to use, or results of the use of the Website, any websites linked to it and any materials posted on it, including without limitation any liability for loss of income or revenue, loss of business, profits or contracts, loss of anticipated savings, loss of data or goodwill or any other loss or damage or any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable. This does not affect our liability for death or personal injury arising from our negligence, or our liability for fraudulent misrepresentation, or any other liability which cannot be excluded or limited under applicable law.

You are responsible for making all arrangements necessary to have access to the Website and for ensuring that all persons who access the Website through your internet connection are aware of these Terms & Conditions and that they comply with them.

All details shown on the Website in relation to the services offered are subject to availability. Contracts for the supply of our services are subject to such terms and conditions of service, as notified to you at the time you instruct us.

Any links provided on the Website to other websites are not intended to provide an endorsement by BIG and BIG will have no liability or responsibility whatsoever. You must not establish a link to this Website from any other website without BIG’s explicit written consent.

BIG cannot guarantee that the Website is free from infection by viruses or anything else that has contaminating or destructive properties. You must not misuse the Website by introducing viruses, Trojans, works, logic bombs or other materials which is malicious or technologically harmful, or uploading documents that may have this affect. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website.

All rights in the Website, including copyright, the content and design of the Website, is owned by BIG or used under licence from third party owners. You may not use this Website or its contacts, including copyright or storing it or them in whole or part, other than for your personal and non-commercial use without our written permission. You are prohibited from copying, modifying, transmitting, distributing, selling, displaying, licensing or reproducing any content including images and other media on this Website for any commercial purpose.

The transmission of unlawful, threatening, defamatory, pornographic, political or racist material is strictly prohibited.

If you breach the provisions of these Terms & Conditions, BIG will be entitled to suspend or permanently terminate your access to the Website.

Any material you upload to the Website will be considered to be non-confidential and non-propriety and BIG has the right to use, copy, distribute and disclose to third parties any such material for any purpose.

BIG processes information about you in accordance with the Privacy Policy displayed on the Website from time to time. By using the Website you consent to such processing and you warrant that all data provided by you is accurate.

These Terms & Conditions may vary from time to time. By using this Website you accept that you are bound by the terms and conditions in force at that time and displayed on this page.

If any part of these Terms & Conditions or any document referred to herein is illegal or unenforceable, such portion(s) will be excluded from the Terms & Conditions and any relevant document to the minimum extent required and the balance of the Terms & Conditions and any relevant document will remain in full force and effect and enforceable.

These Terms & Conditions and any documents, or terms and conditions or policies referred to herein will govern the entire relationship between the parties relating to the use of the Website to the exclusion or any other terms.

It is not the intention of the parties to confer any rights on any third parties by virtue of these Terms & Conditions and accordingly the Contracts (Rights or Third Parties) Act 1999 will not apply to them.

These Terms & Conditions and any disputes that may arise between you and BIG will be governed by the laws of England and Wales and the parties will submit to the jurisdiction of the English courts.

Supporting individuals and families affected by brain injury


0800 612 9660 or 0330 311 2541

Brain Injury Group, 55 Spring Gardens, Manchester, M2 2BY.

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